Shipping policy
Shipping Policy – Glacier’s Goodies
At Glacier’s Goodies, we’re committed to getting your pup’s favorite treats delivered quickly and safely.
Order Processing
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Orders are typically processed within 2–4 business days
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You’ll receive a confirmation email once your order is placed, and a tracking number once it ships
Shipping Methods & Delivery Times
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We currently ship within the United States
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Delivery times vary depending on your location and chosen shipping method, but most orders arrive within 3–7 business days after shipment
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size
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Occasionally, we offer free shipping promotions — sign up for our emails to stay in the loop!
Damaged or Lost Packages
If your order arrives damaged or goes missing, please contact us at azusa@glaciersgoodies.com within 7 days of delivery. While we don’t accept returns, we’ll do our best to help resolve the issue.
Wholesale Orders
Wholesale shipping is arranged separately. If you're a retailer or bulk buyer, please contact us at wholesale@glaciersgoodies.com for wholesale shipping details.